FAQ

Frequently asked questions.

Permits, compliance, materials and process — the honest answers.

Every project is different — confirm anything permit- or site-specific for your address before relying on it.

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Deck build in progress showing substructure, Ringwood project

Permits & Compliance

Do I need a permit for a deck under 800mm high?

In Melbourne, a deck that sits under 800mm off the ground generally doesn't require a building permit — which also means no mandatory inspection, no engineer's sign-off, and no formal compliance check once it's finished. That said, your specific council, your property's heritage status, and how the deck attaches to your house can all change this. We confirm your exact requirements as part of your free on-site quote, so you're never left guessing.

What's the legal difference between a pergola, a verandah, and an alfresco — and why does it affect approval?

Is my property heritage-listed, and does that change what I can build?

How close to my boundary can a deck or pergola be built?

Do you handle the permit application, or is that on me?

Quality & Process

Why does drainage matter so much for a deck's lifespan?

What warranty do you offer on workmanship, separate from material warranties?

What happens if a problem shows up after the build is finished?

Can I get a full cost breakdown, not just a lump-sum quote?

Materials

Timber or composite — which is actually right for Melbourne's climate?

Can a pergola be upgraded to a full verandah later, or does it need to be decided upfront?

Practical

How long does a typical project actually take, start to finish?

What suburbs do you service?

Still have questions?

Ask us anything in the project description — we'll answer it along with your quote.

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